Having An It’s My Pleasure Attitude

Friday I was out running some errands with my son, and we stopped at Chick-Fil-A for lunch. One of the things I’ve noticed when we go there, is that the employees are always very respectful and friendly. My favorite thing is their response of:  It’s my pleasure.

For example, I observed one of the young men working out in the dining area, just looking for opportunities to be helpful. When he offered to take someone’s tray when they were finished, they said “Thank you” to him. He responded with a smile, “It’s my pleasure.” 

When asked if he would get a refill for someone, he replied, “It would be my pleasure.”  I don’t know how much the guy really was pleased to be serving everyone, but he was trained to respond that way, and was doing a good job of it!

It's my pleasure attitude

I mentioned it to my son, and commented about how much happier homes and families would be, if we all  had that kind of an attitude about serving and helping each other.

When our kids were younger, and we asked them to do something to be helpful, we taught them to respond with, “I’d be glad to.”  Did they always mean it? No, I’m sure they didn’t mean it many times. However, just saying those words, helped remind them that they should have a good attitude about helping, and should be glad to serve.

This was a good reminder to me to be careful of how I respond when my husband asks me to do something for him, or the kids need help with something. I don’t know about you, but this is something I need to work on a little bit more!

Parents, we are the example our kids follow, so if we want THEM to have a servant’s heart, WE need to respond to our family with a “it’s my pleasure” attitude![magicactionbox]



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9 Responses

  1. My best friend manages two or three (can’t recall) Chik-Fil-A stores and he’s very insistent upon this!

  2. I am writing those responses down and so I remember to say them. Being polite with our own family and being helpful when no one outside our home is looking is where the rubber meets the road. If we cannot behave in an honoring way behind the scenes we won’t do it from our heart when we are out.

    Thanks for linking up with WholeHearted Home this week. Have a great weekend.

  3. Well said, Kathy, and a great reminder of how our attitudes rub off on others and set the tone of our home. May we all remember to serve with pleasure and treat each other with courtesy and respect.

  4. We love Chick-Fil-A and it always amazes me how friendly and helpful the employees are. Yes, we all need to work on that – what a great life lesson, thank you! 🙂


  5. I love it! It’s so nice to see a positive post about something positive happening : )

    Mom used to always teach us to say “Your wish is my command!”

    I THINK it was a little tongue in cheek . . . .; )

  6. You are right, if all homes were like this is would be so much easier. It would in fact be a blessing!

  7. I have always loved that about Chick Fil A too! A friend of our family works there and she says it is instilled in them to actually portray that to the customer and in most restaurants the feeling is there. And you are right, what a different world it would be if we would take that attitude! My pleasure! ♥

  8. YES! That’s one of the reasons that when we do eat out, Chick Fil A is one of our favorite places. Good service with a good attitude. I love the parallel. 🙂 Visiting from Better Mom Monday.

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